Layla at ProcessDriven
Layla at ProcessDriven
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30+ Business Procedure Terms Explained in Simple Terms
Struggling with business jargon? Learn essential terms like ROI, SOP, EOD, and CRM to lead your team confidently in this week's video!
🔗 📖 Prefer to read along? Read the blog here: processdriven.co/documentation/business-procedure-terms/?
Videos & resources mentioned in this episode:
🔗 Watch What's the Difference Between PROCESS and SOPs?: processdriven.co/documentation/b-documentation/difference-between-process-and-sop/?
🔗 Watch Ultimate Guide to Systemize Your Business: processdriven.co/workflows/b-workflows/ultimate-guide-to-systemize-your-business/?
🔗 Join the SOP event! processdriven.co/services/sop/
🔗 Watch Job Title vs. Role: ua-cam.com/video/v4eGN2uJIAk/v-deo.html
🔗 Want to learn more about our program? Check out processdriven.co/services/membership/waitlist/
🔗 Watch WatKPI vs. OKR: ua-cam.com/video/Yn-0qRMMf9E/v-deo.html
🔗 Check out the LinkedIn post here: www.linkedin.com/posts/laylapomper_im-a-bit-obsessed-with-this-new-area-inside-activity-7198718808470036481-5M6a?
🔗 Watch What is an Action Item?: ua-cam.com/video/EWspDpctqVU/v-deo.html
🔗 Watch 5 Steps to Delegate Your Email Inbox to Your Team: ua-cam.com/video/209QAQfm7aA/v-deo.html
🔗 Want to check out the free webinar? You can watch that here: processdriven.co/blueprint/?
Here's what this video covers:
00:00 Introduction
00:55 Return on Investment or ROI
01:25 Deliverables
01:40 Pain Point
02:04 Process or Habits
02:19 System
02:37 Standard Operating Procedures or SOPs
03:15 Personal Knowledge Management or PKM
03:33 WIKI
03:49 Documentation
04:12 Job Title
04:25 Job Role
05:15 Customer Relationship Manager or CRM
05:55 Project Management Software or PMS
06:39 Work in Process or WIP
06:47 Pipeline
07:32 Scope
07:48 As is/To be
08:21 GAP
08:42 Policy
08:46 Iterate
09:10 Change Management
09:56 Bottleneck
10:30 Key Performance Indicator or KPI
10:37 Quality Assurance or QA
10:59 Rituals
11:23 Stakeholders
11:50 Enterprise Resource Planning Software or ERP
12:30 Noco Loco
13:10 Systemizing or Systematizing
14:06 Retro
14:47 End of Day or EOD
15:24 Action It
15:50 Equipment
16:44 E.C.H.O
17:13 Process Org Chart™️
18:02 TLDR
18:19 F/U
18:58 C.A.R.S
[ FREE RESOURCES ]
👉 Subscribe to get new content, freebies, and tips directly in your inbox: processdriven.co/email?
👉 Get a FREE operations audit to measure how systemized your team is with a Systemization Snapshot™: my.processdriven.co/snapshot?
[ WORK WITH ME ]
🔥 Want to connect with other experienced Operators, COOs, and integrators? Apply for Indie Ops Network™:at processdriven.co/services/ion?
🔥 Learn SmartSuite basics with my beginner course: processdriven.co/services/smartsuite?
🔥 Learn ClickUp basics with my beginner course: processdriven.co/services/mini?
🔥 Interested in becoming a sponsor for the ProcessDriven UA-cam channel? Reach out directly at: processdriven.co/sponsor?
[ DISCLAIMERS ]
Content we publish is sharing information based on our own experience and opinions. We're not your business coach, lawyer, or advisor in any way. We encourage you to do your own research and find a way to Enjoy the Process with your own style and due diligence!
You may notice how our content often includes affiliate links or sponsored content. ProcessDriven may receive compensation for this type of content, which supports the work we do at no cost to you. For details, visit processdriven.co/terms?
Переглядів: 1 948

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КОМЕНТАРІ

  • @ThrashLawPatentsAndTMs
    @ThrashLawPatentsAndTMs 9 годин тому

    This is strong. Where do we find someone you've trained to interview for hire?

  • @PRIVAT_USER
    @PRIVAT_USER 16 годин тому

    Google Drive

  • @mehranbarahouei2346
    @mehranbarahouei2346 День тому

    Great video❤❤❤

  • @briefing404
    @briefing404 3 дні тому

    You are amazing! I really want to thank you for this video, it clarifies me so much what I'm planning to do personally and at work

    • @LaylaPomper
      @LaylaPomper 2 дні тому

      I really appreciate that! I’m glad to support you in your next adventure. ☺️

  • @kotzott
    @kotzott 3 дні тому

    This should be in every business curriculum. Great work!

    • @LaylaPomper
      @LaylaPomper 2 дні тому

      You’re too kind!! Thanks for commenting. 🤓

  • @BRYANTTOSHAQ
    @BRYANTTOSHAQ 4 дні тому

    🤓

  • @TitleTheTitle
    @TitleTheTitle 4 дні тому

    Drink alcohol you nerd.

  • @KennyCutz
    @KennyCutz 5 днів тому

    What program is she using to write this?

  • @silvercart2885
    @silvercart2885 5 днів тому

    I slowed your video to 0.75 so I could hear you speak more clearly. Imo you speak a little bit fast.

    • @LaylaPomper
      @LaylaPomper 5 днів тому

      I’m glad you were able to adjust it to your preference!

  • @jenno5555
    @jenno5555 5 днів тому

    Thank you!!! 🙏🏾

  • @LaylaPomper
    @LaylaPomper 5 днів тому

    How did I forget BPM? 🤣 Is there anything else I missed? Let me know what you'd add to the list!

  • @GabrielaGeorgieva-hw9ew
    @GabrielaGeorgieva-hw9ew 6 днів тому

    Hello! How to change the profile picture from mobile app- IOS or Android?

    • @LaylaPomper
      @LaylaPomper День тому

      help.clickup.com/hc/en-us/articles/6311968998167-My-Settings

  • @GabrielaGeorgieva-hw9ew
    @GabrielaGeorgieva-hw9ew 6 днів тому

    Hello! How to change the profile picture from mobile APP via APPLE or Android?

  •  6 днів тому

    😂 I work with teenagers at my ice cream shop and share everything. 😊 I am a tough hiring manager/owner, so all the kids on my team are all stars for their age (and better than many adults I've worked with, tbh!). I think letting them in behind the curtain helps them understand why things are the way they are and gives them a chance to weigh in with ideas. Just my two cents!

  • @joannatiger
    @joannatiger 6 днів тому

    This was such a great training! Thank you!

  • @nemesis851_
    @nemesis851_ 7 днів тому

    Is this an ONLINE ONLY service? Such that if ClickUp were bought out, or disolved, and the company vanished, I would expect EVERYTHING users have access today, would all be gone, and cease to function? I prefer exe that can operate offline, and are NOT reliant on others.

    • @LaylaPomper
      @LaylaPomper 5 днів тому

      Weekly exporting for safety measures :)

  • @ilankaboom7009
    @ilankaboom7009 8 днів тому

    Sticky Meister: Trello Bulletinaire: Notion. I didn't know Milanote Bullet Journalista: ??? That is me, this is why I'm here. Ok, I don't think Notion is the best for me, so maybe it's not me? Ok, the manuality is not what I enjoy necessarily. Inbox Hoarder: Todoist or something similar? Maybe this is me? Spiral Bound: Ok yes, this is me. Just do it. Asana?? Wow, I thought about it at some point... but their app wasn't the best if I remember correctly.. Agenda: google calendar?

  • @rickykynd
    @rickykynd 8 днів тому

    I fricken loved that intro, Layla! After falling for those coaches and programs... I'm back to square one. Awesome stuff!

  • @ireviewdopesht7216
    @ireviewdopesht7216 9 днів тому

    Just found your content. This video is amazing!

  • @bc4198
    @bc4198 10 днів тому

    And now you all can go down the Zettelkasten / Obsidian vs. Notion rabbit hole, for optimizing that ideas list! 🎉😊

  • @samiraordahi
    @samiraordahi 10 днів тому

    Que vídeo sensacional! Estou escrevendo em português para você saber que uma Brasileira viu seu vídeo e se beneficiou muito dele! Haha obrigada!!

  • @rodrigo13121962
    @rodrigo13121962 10 днів тому

    Good work. Thank you!!!

  • @colindurbin.com_youtube
    @colindurbin.com_youtube 10 днів тому

    This is one of your BEST videos (and you have many). I shared it on LinkedIn and hope that all the managers/owners in my network watch it. These rules RULE!

  • @HealthandBeautyAP
    @HealthandBeautyAP 10 днів тому

    If I was out for a week, the clinic would probably shut down since I am the only service provider and my team is mainly there to support the patient sessions for acupuncture

  • @reqz16
    @reqz16 11 днів тому

    At the and its the same.. 4-2 is 2 ans 1+1 is 2..same result but different way and only results has to be correct its life not a schooltest where you have to do a special way

  • @elizisima
    @elizisima 11 днів тому

  • @seru715
    @seru715 11 днів тому

    How did you get so comfortable with your dialog on camera? I feel I can speak like you if I am talking to a friend but whenever I try to record something I get my "corporate speak" voice instead of a conversational/approachable one.

    • @LaylaPomper
      @LaylaPomper 8 днів тому

      I appreciate that! It's years of UA-cam practice 😂

  • @lemlem6150
    @lemlem6150 11 днів тому

    Fail

  • @lemlem6150
    @lemlem6150 11 днів тому

    Handbook!

  • @mohammedhamimed1161
    @mohammedhamimed1161 12 днів тому

    Thanks 🙏

  • @arboriststudyguide
    @arboriststudyguide 12 днів тому

    This is a good reminder - after finding your channel I was thinking of switching to either click up or smart suite, but the software I'm liking now (third try) is trello and I feel like I should just commit since it's working for me. Fortunately it's just me right now so i get to choose but I hope to have a team one day.

  • @ordinarygg
    @ordinarygg 12 днів тому

    How much and how I can have personal coach sessions with you?

  • @ordinarygg
    @ordinarygg 12 днів тому

    I found so much similarities over my current management capabilities, absolutely brilliant, please continue!)

  • @ordinarygg
    @ordinarygg 12 днів тому

    I'm really curious how you can build business remote, it much harder is on site. But async-delegation such a powerful tool.

  • @ordinarygg
    @ordinarygg 12 днів тому

    Aahahaha "how you can be an as**le if you can't manage N people@ loving it!. As well as my dirty imagination) You will think I'm just another void in the internet, by I actually manage 6 people directly and even more non-directly and fight with C-level management (mehhh..)

  • @jerrywilson9523
    @jerrywilson9523 12 днів тому

    Really good, straight to the point and clear. So we should use KPIs as "lead" indicators and OKRs as "lag" indicators.

  • @renaurestauranttech
    @renaurestauranttech 12 днів тому

    One would need a full time manager of maintaining CU

  • @renaurestauranttech
    @renaurestauranttech 12 днів тому

    Can you map the CU Dropdown Options to a XlS /CVS import column/field when importing Contacts, so if you have a Industry field it will populate it with the correct option?

  • @LaylaPomper
    @LaylaPomper 12 днів тому

    What would you add to my 16 rules? PS - Have you taken your free assessment yet? my.processdriven.co/snapshot? PPS - Sorry about the SLIGHTLY off audio. Drives me nuts too but didn't realize it until too late!

  • @montanajace
    @montanajace 12 днів тому

    Wow, Softr would've rocked my world 5+ years ago. Was always annoyed about how to get external people to work with internal data. Awesome video, hope PD is well! ♥️

    • @LaylaPomper
      @LaylaPomper 12 днів тому

      Couldn't agree more! Hope you are well Montana!

  • @PatrickRuh
    @PatrickRuh 12 днів тому

    This is by far the best in-depth review on time tracking solutions I've seen! And this even I am deeply into time tracking for years. (I am building a time tracker myself with my team, called timeBuzzer) After watching the entire video (yes, the entire 46 minutes), I'm overwhelmed by the complexity of most of the tools. It's great to have all these features, but what good is it if the product ends up being so complex that you need a PhD to use it? Also, if nobody records time because it's too clunky and causes too much friction, many of those features are useless anyway. Sure, you could add even more features to "force" people to record time, but we don't think that's how time tracking should be. Time tracking really needs to become simpler, more natural and more user-friendly. Your video gave me even more confidence that we're on the right track. Thank you! Maybe one day you'll review timeBuzzer too. I'd be happy!

  • @antwill8283
    @antwill8283 13 днів тому

    Thanks for this! Do you have a tutorial on Cuppa?

  • @dina_sorrenti_art
    @dina_sorrenti_art 13 днів тому

    What about solopreneurs? Should we use SOPs? I mostly just manage my blog and social media and I don’t have a team

  • @DrJosephSweeney
    @DrJosephSweeney 13 днів тому

    Best into I've seen in a biz video in ages. Got me hooked and then the info was solid. We are in the process of doubling our 22 year old business and systematising everything so we can retain our best processes as new staff come on board. Really helpful advice. Thank you.

    • @LaylaPomper
      @LaylaPomper 13 днів тому

      Really grateful you shared this. It means a lot!

  • @renaurestauranttech
    @renaurestauranttech 13 днів тому

    Solid video with great info. So much packed in I had to slow it down to normal speed! lol...I hope you or someone can answer this... I'm trying to import a contact list csv file, and I am stuck at not knowing what I should map the Task Name field with in my contact list. I thought maybe emails, as everyone of them has an email, or last or first name, as they each should also have it. I already tried doing a empty field and it imported 1 contact. So, I have searched and watched hours of videos with no one touching on this topic. I am trying to set this up for me to use for sales reps. The relationship section you went over will surely be key in using this! Thank you @LaylaPomper

  • @nickygood3342
    @nickygood3342 13 днів тому

    Hiring :) Yes please for part 2

  • @free2thrive
    @free2thrive 13 днів тому

    😂😂 Hiring